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Customer Help Centre

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General Enquiry

  1. How does the Inpost Service work?

    Send your parcel in seconds, simply:ยท        Select your ... (read more)

  2. Can I send to a P O Box Address?

    Because most of our services have to be signed for on receipt, we unfortunately cannot send to P ... (read more)

  3. Where is my nearest lnPost locker?

    You can locate your nearest locker here. (read more)

  4. How many parcels can I put in each locker?

    You are only able to put one parcel in each locker. Should you have booked more than one parcel y... (read more)

  5. If I arrive at the locker and my parcel is too big, what should I do?

    If the locker that opens is too small for your parcel please do not close it. There will be an op... (read more)

  6. Will I need to print a label to use this service?

    Unfortunately, you would require the printed labels to use the service with InPost Direct.If you ... (read more)

  7. What is Inpost Direct and how does it differ to Inpost.co.uk?

    Inpost Direct is a pay as you go courier service which is perfect for individuals or small b... (read more)


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