Customer Help Centre
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Why is my InPost parcel not tracking since it was dropped in the locker?
We're very sorry that there's currently no tracking against your delivery.
A possible reason for this may be because the parcel has not been collected from the locker.
Locker collections take place the working day following the parcel being dropped off. Should this be a Friday or a weekend this means that your parcel will not be collected until the Monday.
Your parcel will then be delivered within 2-3 working days of being collected from the locker.
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